Job Description

Billing SpecialistYou're someone who enjoys bringing order to complexity. You have a sharp eye for detail, enjoy solving problems, and take pride in getting things right the first time. You know that behind every accurate claim and resolved denial is an organization that can continue providing life-changing services to people who need them most.You're comfortable navigating insurance guidelines, Medicaid, Medicare, and billing systems, but you also understand that this work is about more than numbers-it's about helping sustain a nonprofit organization dedicated to recovery.If you're looking for a role where your work truly matters, we'd love to meet you.As a Billing Specialist, you'll play a vital role in ensuring First Step House receives accurate and timely reimbursement for the medical and behavioral health services we provide.You'll:Submit clean medical, laboratory, and specialty program claimsInvestigate and resolve claim denials and billing issuesPerform Medicaid eligibility verification and insurance follow-upReconcile and maintain accounts receivableStay current on Medicaid, Medicare, and payer updatesWork closely with internal departments to resolve eligibility and billing concernsHelp maintain timely, accurate billing practices that support the financial health of the organizationYou might be a fit if...You enjoy solving billing puzzles and tracking down claim issues.You're highly organized and thrive in detail-oriented work.You take ownership of your work and consistently meet deadlines.You're comfortable working with billing software, spreadsheets, and databases.You communicate professionally and work well with teammates and outside agencies.You want your work behind the scenes to make a meaningful impact on people's lives.What you bring:Education & ExperienceAt least one year of medical billing experience requiredExperience billing family practice or similar healthcare services preferredExperience billing Medicaid, Medicare, and commercial insurance requiredKnowledge of Medicare regulations and compliance standardsExperience in behavioral health or substance use treatment is a plusStrong written communication, organization, and problem-solving skillsWhat we offer:15 Paid Holidays Annually-including your birthdayRobust Paid Time Off Program401(k) Employer Match up to 5%Annual Merit Increase OpportunitiesAnnual Bonus OpportunitiesMedical, Dental, Vision & Life InsuranceMission-driven work that changes livesSupportive and collaborative team cultureAbout First Step House:First Step House is a Salt Lake City-based nonprofit with a straightforward mission: we help people build lives of meaning, purpose, and recovery.Every member of our team plays an important role in helping individuals overcome substance use disorders, mental illness, homelessness, and other complex challenges. While the Billing Specialist may work behind the scenes, the impact is felt throughout the organization-ensuring we have the resources to continue serving thousands of individuals each year.Our culture is grounded in integrity, transparency, accountability, humility, compassion, positive proactivity, and altruism. We believe in supporting one another, doing meaningful work, and creating an environment where employees can grow both professionally and personally.Apply today and help make recovery possible.

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